Expert Phone & Tablet Repairs Across the UK
UK’s trusted Phone & Tablet repairs technicians
At The Phone Smiths our mission is to deliver top-quality phone and tablet repairs with unmatched speed and reliability
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14 +
years experience
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Lifetime
Warranty
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Free
delivery/collection and postage
About Us
With over 14 years in the industry, Mr. Billy and the team has built a reputation for excellence by working with some of the UK's most popular phone and tablet repair businesses. Leveraging this extensive experience and deep industry knowledge, Mr. Billy decided to embark on a new journey by founding The Phone Smiths
At The Phone Smiths our mission is to deliver top-quality phone and tablet repairs with unmatched speed and reliability. Our years of experience have equipped us with the skills and insights needed to provide exceptional service, and our commitment to customer satisfaction drives everything we do.
The Repair Process
At The Phone Smiths we ensure your device receives the highest level of care, from the moment it arrives to the time it’s returned to you. Our rigorous process involves multiple stages to guarantee a thorough and precise repair, giving you complete peace of mind.
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Pre-Repair Diagnostic Test
Before we begin any repair, we perform a full diagnostic test to ensure we understand the complete scope of your device's issues.
- Detailed Inspection.
Even though you've booked the repair for a specific issue, our technicians carefully check the entire device for any additional problems that could affect its performance.
- Transparent Reporting.
If we find any faults beyond the original issue, we promptly inform you with a detailed report and recommendations. We will only proceed with fixing the additional faults after getting your approval.
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Post-Repair Quality Control (QC)
After completing the repair, every device undergoes a rigorous post-repair quality control (QC) process.
- Functional Testing
We perform a full range of tests to confirm that not only the original issue is resolved but also that the device is functioning at optimal levels. This includes checks on battery performance, display integrity, touch sensitivity, and other critical components.
- Final Review
Before sending your device back to you, we conduct a final review to ensure all aspects meet our quality benchmarks.
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Professional Repair
Once we have your confirmation, our certified technicians will begin the repair process
- OEM Parts
We use high-quality parts that match the original specifications of your device to ensure lasting performance.
- Skilled Technicians
Our experienced team follows industry-standard protocols to guarantee the repair is executed to the highest standards.
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Device Return with Warranty
Once your device has passed our post-repair QC
- Secure Packaging
We carefully package your device to ensure it reaches you safely.
- Warranty Coverage
All repairs come with a warranty, giving you additional peace of mind in case of any unforeseen issues.
